Technology and Transparency
Improve House Information Resources (HIR)
When a member of Congress needs IT services they tend to hire outside vendors due to the inability of HIR to give IT services in a timely manner. In the long run, doing so leads to wasteful spending by congressional offices. HIR should partner up with the Government Accountability Office (GAO), the new Office of Technology Assessment (OTA) and the General Services Administration (GSA) to create a roadmap that will shrink wait times and improve customer service.