Smarter Constituent Service
Promote Constituent Services Best Practices
With little officially to go on, each new congressional office practically has to reinvent the wheel when it comes to effective constituent services and engagement. This lack of standards or instructions - most information is passed on second, third or fourth hand - is exacerbated by the rapid turnover among staff and lack of institutional knowledge. Creating a nonpartisan page with best practices, available to all on the House network, is a simple and smart remedy.