Smarter Constituent Service
A blackout is a bad time to discover the flashlight needs batteries. In the same way, particularly as we grow more reliant on technology, a mandatory work-from-home order or other emergency that keeps staff away from the office would be a bad time to find equipment, software and other technology are out-of-date or nonfunctioning. Not only would that make it much more challenging to maintain operations, it could also prove to be a significant cybersecurity risk. Regular technology check-ups, conducted in conjunction with the re-established Office of Technology Assessment, new HR Hub and Sergeant at Arms can help prevent unnecessary interruptions.